Australian Health Practitioner Regulation Agency - Create an Ahpra portal account
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Create an Ahpra portal account

How do I create an Ahpra practitioner portal account?

We’ve recently upgraded our practitioner online services to Ahpra portals. Your Ahpra portal gives you access to the Ahpra practitioner services you need to apply for, renew and manage your registration.  

If you’re a new applicant and have never had an account with Ahpra you’re on the right page, follow the instructions below to create your Ahpra practitioner portal

If you’re a health practitioner with an existing account, you’ll need to migrate over to a new Ahpra practitioner portal – follow the instructions on the Existing account support page to migrate your account to an Ahpra practitioner portal

This page is a guide for creating a practitioner Ahpra portal account. If you’re an employer, go to the employer portal.

Create your Ahpra practitioner portal

New applicants who have never had an account with Ahpra follow the instructions below to create your Ahpra practitioner portal.

Complete this process on a computer or laptop rather than your mobile. You’ll need your phone to connect to a multifactor authentication app or to receive a code via SMS.  

If you don't have access to a computer, or laptop, you can create an account from your mobile phone using SMS authentication instead. SMS authentication is less secure than using an authentication app. 

  1. Click Practitioner portal login button on the Login page.
  2. Click Create account button.
  3. Enter your First name, Last name, Email address, Mobile including country code, and Date of birth.
  4. Click Sign Up.
  5. Check your email inbox for a verification email
    • If the email is not in your inbox, check your junk or spam folder.
      If you don’t receive a verification email, please contact us.
  6. Click the link in the verification email.
  7. Select one of the two options on the Set up your multifactor authentication screen.

Sign-up using an authenticator app

Receiving a code via an authenticator app is the most secure way to verify your identity and we recommend it. If you need help downloading an authenticator app – read the instructions below. Alternatively, you can click Use SMS for authentication to receive a code via SMS. 

  1. Once you have an authenticator app installed, open it
  2. In the portal account form click Sign up with an authenticator app
  3. Scan the QR code on the Connect an authenticator app screen. This will connect the app to your Ahpra account and generate a time-based, one-time passcode.
  4. Enter that passcode into the Enter code field and click Verify code.

Sign-up using SMS for authentication

  1. Click Use SMS for authentication to receive a code via SMS.
  2. Enter your mobile number
  3. Click Submit.
  4. On the Verify your identity screen enter the code and click Verify code.
  1. Choose a password. Your password must include 
    • 14 characters
    • 1 uppercase
    • 1 lower case
    • 1 number
    • 1 special character
  2. Click Change password.

Logging in from overseas

If you have an international mobile phone number, you must use an authenticator app.

Downloading an authenticator app 

Using an authenticator app is the most secure way to verify your identity when doing multifactor authentication and for that reason we recommend using one when setting up your multifactor authentication.

Our preferred authenticator apps are Google Authenticator, Microsoft Authenticator and Salesforce Authenticator. Choose one and download for free from the App Store or Google Play.  

Simply load the app onto your mobile phone, open it, then scan the QR code on the ‘Connect an authenticator app’ screen. 

This will connect the app to your Ahpra account and generate a time-based, one-time passcode. Enter that passcode into the Enter code field and your multifactor authentication will be complete.

Each time you sign in to the Ahpra practitioner portal, you’ll use your chosen mobile authenticator app to generate a one-time passcode.

 
 
Page reviewed 16/03/2025