Australian Health Practitioner Regulation Agency - Other health complaints organisations
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Other health complaints organisations

Under the National Law, Ahpra works with health complaints organisations in each state and territory, to decide which organisation should take responsibility for and manage the concern raised about a registered health practitioner. These bodies can help you with complaints that Ahpra and National Boards cannot.

Information and contact details for health complaints organisations in each state and territory are listed in the table below.

Your state or territory health complaints organisation

State or Territory Contact
National - Aged care All complaints or concerns about aged care services can also be directed to the Aged Care Quality and Safety Commission.
Australian Capital Territory Go to the Health Services Commissioner within the ACT Human Rights Commission website and/or read our joint brochure.
New South Wales Go to the Health Care Complaints Commission website.
The Information and Privacy Commission of NSW fact sheet about health information access may be helpful if you are seeking further information about accessing your health records.
Northern Territory Go to the Health And Community Services Complaints Commission (HCSCC) website and/or read our joint brochure.
Queensland Go to the Office of the Health Ombudsman (OHO) website.
South Australia Go to the Health And Community Services Complaints Commissioner (HCSCC) website and/or read our joint brochure.
Tasmania Go to the Health Complaints Commissioner website and/or read our joint brochure.
Victoria Go to the Health Complaints Commissioner website, or to the Mental Health Complaints Commissioner website and/or read our joint brochure.
Western Australia Go to the Health and Disability Services Complaints Office (HaDSCO) website and/or read our joint brochure.

Do you want to find out more about health complaints organisations?

 
 
 
Page reviewed 28/08/2024