Web service announcements

As part of our ongoing website maintenance and improvement program, we regularly apply upgrades and enhancements to our systems.

At times during these works, we are required to take our sites and online services offline. 

Maintenance alerts will be published at the top of the page on all sites 24 hours prior to the outage.

Report an issue

If you are experiencing system service difficulties that are not listed as a scheduled outage above, report the problem to our IT Service team via our Web enquiry form or call 1300 419 495 Monday to Friday, 09:00am – 05:00pm (local time, within Australia only).

Provide feedback

To provide feedback, please contact the Web Service team via our Web enquiry form or call 1300 419 495 Monday to Friday, 09:00am – 05:00pm (local time, within Australia only).