Who we work with

Although we are a National Scheme, there are differences in the way concerns about practitioners are managed in New South Wales (NSW) and in Queensland (Qld).

Concerns about a practitioner’s health, performance or conduct

In NSW, concerns about a practitioners’ health, performance or conduct are managed by the NSW regulators, the Health Professional Councils Authority (HPCA) and NSW Health Care Complaints Commission (HCCC).

In Qld, the Office of the Health Ombudsman (OHO) manage concerns about practitioners. The OHO receives all notifications and concerns about practitioners, retains the most serious matters and may refer other matters to Ahpra and a National Board.

Other useful websites

Australia.gov.au

This Australian Government entry point provides links to government agency information and services and offers a whole-of-government search engine.

• Australian Commission on Safety and Quality in Health Care
• Medicare
• Australian Digital Health Agency
• Therapeutic Goods Administration
• Rural and Regional Health Australia

State and Territory Health Departments

• ACT Health
• NSW Health
• Department of Health and Families, Northern Territory
• Queensland Health
• Department of Health and Ageing, South Australia
• Department of Health and Human Services, Tasmania 
• Department of Health, Victoria
• Department of Health, Western Australia

Drugs and Poisons

Contacts for State/Territory drugs and poisons units

Health Professions Accreditation Councils’ Forum

The accreditation authorities of the health professions that are part of the National Scheme are represented in the Health Professions Accreditation Councils’ Forum.